Frequently Asked Questions
Your guide to understanding our private transportation services in Colorado. Get answers to your questions and make your travel experience seamless.
How do I book a ride with your company?
Booking a ride with us is simple! You can book directly through our website, use our mobile app, or give us a call. We recommend booking at least 24 hours in advance to ensure vehicle availability, especially during peak seasons.
What areas do you serve in and around Colorado?
We serve all areas within Colorodo, including ski resorts, hotels, private residences, and nearby airports. Our services extend to surrounding areas such as Salt Lake City, Deer Valley, and The Canyons Resort, ensuring comprehensive coverage for your transportation needs.
What types of vehicles do you offer?
Our fleet includes a variety of vehicles to suit your needs, from luxury sedans and SUVs for individual travelers and small groups to spacious vans and buses for larger parties. All vehicles are well-maintained, equipped with winter tires, and offer ample space for luggage and ski equipment.
What is your cancellation policy?
Cancellations made 24 hours before the scheduled pickup time are fully refundable. Cancellations made less than 24 hours prior to pickup are subject to a 50% cancellation fee. No-shows are charged the full fare.
Do you offer transportation services for special events?
Absolutely! We provide transportation solutions for a variety of special events, including weddings, corporate events, ski trips, and more. Contact us with your event details, and we will tailor a transportation plan to meet your needs.
How do you ensure passenger safety, especially during winter conditions?
Passenger safety is our top priority. Our drivers are highly experienced with winter driving conditions and receive specialized training. All vehicles are equipped with winter tires and undergo regular maintenance checks to ensure a safe and comfortable journey.